Also, look right at the right-hand bottom, and you’ll see the “Trying to connect…” message. This option disables the offline mode, so your Outlook will automatically connect to the server. Look for an option called “Work Offline” and click it.This is important because, in the offline mode, Outlook can’t connect to the Microsoft Exchange servers, and thus, will throw the “Outlook cannot connect to server” error. If your credentials are correct and still if you’re unable to log in, check if your Outlook is online. Now, check if you can connect to the Internet. Double-check the spelling, white spaces (if any), and all the characters. Once the account is removed, navigate to the home page, and log in with the right credentials.
Look for the remove icon on the top panel and click it to remove the account. Navigate to the Email tab and select your account.This will take you to the Settings window. Go to File -> Info -> Account and Social Network Settings -> Account Settings.So, as a first step, check if you’ve got your credentials right. You could have misspelled your username or password, especially if you’re setting it up for the first time.
Most often, we overlook the simplest solution, and, in this case, it can be wrong credentials. Restart your Outlook and your PC to see if that fixes the problem. So, a restart is recommended, as it flushes out all the processes and resolves many associated issues. Every time you run a PC, countless things happen in the background, and a temporary problem in any of those processes can prevent Outlook from connecting to the Internet. Ask any tech guy or gal, and a restart is the first thing they’d recommend.
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